Service operator: Đorđe Buleski PR Taxi Prevoz
Address: Hadži Melentijeva 23, Belgrade, Serbia
PIB: 111785703 · Phone: +381 65 233 4409
Email: info@belgradeairlink.com
At BelgradeAirLink, we understand that travel plans can change. Our refund policy is designed to be fair to both our customers and our operations. Please read this policy carefully before making a booking.
Refunds are calculated based on the time between your cancellation request and the scheduled pickup time:
A no-show occurs when the passenger does not appear at the agreed pickup location within the allowed waiting time. In this case, no refund will be issued.
For airport pickups, the driver will wait up to 60 minutes after the actual flight landing time. If the passenger cannot be reached and does not appear within this time, the booking is considered a no-show.
To cancel a booking, please contact us as early as possible:
Please include your booking confirmation number, full name, and scheduled pickup date and time.
Approved refunds will be processed to the original payment method within 5–10 business days. We will send a confirmation email when the refund has been initiated.
BelgradeAirLink is not responsible for any delays caused by banks or payment processors.
In the unlikely event that we are unable to fulfill your booking (vehicle breakdown, driver unavailability, or force majeure), you will receive a full refund regardless of the cancellation timeframe.
Changes to pickup time, date, or location may be requested by contacting us directly. Significant changes may result in a price adjustment. If we cannot accommodate the change, you may cancel under the standard refund policy.
We may, at our discretion, provide a full or partial refund outside of the standard policy in cases of documented exceptional circumstances (serious illness, bereavement, natural disaster). These requests are handled on a case-by-case basis.
📧 info@belgradeairlink.com
📞 +381 65 233 4409
📍 Hadži Melentijeva 23, Belgrade, Serbia
Operator usluge: Đorđe Buleski PR Taxi Prevoz
Adresa: Hadži Melentijeva 23, Beograd, Srbija
PIB: 111785703 · Telefon: +381 65 233 4409
Email: info@belgradeairlink.com
U BelgradeAirLink razumemo da se planovi putovanja mogu promeniti. Naša politika povrata sredstava osmišljena je da bude pravedna i prema našim klijentima i prema našem poslovanju. Molimo vas da pažljivo pročitate ovu politiku pre rezervacije.
Povrati se obračunavaju na osnovu vremena između vašeg zahteva za otkazivanje i zakazanog vremena preuzimanja:
Nedolazak nastaje kada putnik ne pojavi na dogovorenom mestu preuzimanja u dozvoljenom vremenu čekanja. U tom slučaju, povrat sredstava neće biti izvršen.
Za preuzimanja na aerodromu, vozač će čekati do 60 minuta od stvarnog vremena sletanja. Ako putnik nije dostupan i ne pojavi se u tom roku, rezervacija se smatra nedolaskom.
Da biste otkazali rezervaciju, kontaktirajte nas što pre:
Navedite broj potvrde rezervacije, ime i prezime i zakazani datum i vreme preuzimanja.
Odobreni povrati biće obrađeni na originalni način plaćanja u roku od 5–10 radnih dana. Poslaćemo vam potvrdu emailom kada povrat bude iniciran.
BelgradeAirLink ne snosi odgovornost za kašnjenja uzrokovana bankama ili procesorima plaćanja.
U malo verovatnom slučaju da nismo u mogućnosti da ispunimo vašu rezervaciju (kvar vozila, nedostupnost vozača ili viša sila), dobićete pun povrat sredstava bez obzira na vremenski okvir otkazivanja.
Promene vremena preuzimanja, datuma ili lokacije mogu se zatražiti direktnim kontaktom. Značajne promene mogu rezultirati korekcijom cene. Ako ne možemo da prihvatimo promenu, možete otkazati po standardnoj politici povrata.
Možemo, prema sopstvenom nahođenju, odobriti pun ili delimičan povrat van standardne politike u slučajevima dokumentovanih izuzetnih okolnosti (teška bolest, smrt u porodici, prirodna katastrofa). Ovi zahtevi se razmatraju od slučaja do slučaja.
📧 info@belgradeairlink.com
📞 +381 65 233 4409
📍 Hadži Melentijeva 23, Beograd, Srbija