Service operator: Đorđe Buleski PR Taxi Prevoz
Address: Hadži Melentijeva 23, Belgrade, Serbia
PIB: 111785703 · Phone: +381 65 319 7575
Email: info@belgradeairlink.com
By accessing or using the BelgradeAirLink website (belgradeairlink.com) or by making a booking through our platform, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use our services.
These terms apply to all visitors, users, and customers of BelgradeAirLink.
BelgradeAirLink provides professional airport transfer services in Belgrade and surrounding areas, including:
All services are operated by a licensed and registered taxi operator in Belgrade, Republic of Serbia. All prices are quoted in the transaction currency – Serbian Dinar (RSD).
A booking is considered confirmed only after full payment has been received and a confirmation email has been sent to the customer's provided email address.
By submitting a booking, you confirm that all information provided (name, contact details, flight number, pickup time) is accurate. BelgradeAirLink is not responsible for failed pickups resulting from incorrect information.
We reserve the right to decline or cancel bookings at our discretion, in which case a full refund will be issued.
All prices are displayed in Serbian Dinars (RSD) with an approximate Euro (€) equivalent shown for reference. Prices are fixed at the time of booking and will not change after confirmation.
Payment is processed securely through Banca Intesa NestPay payment gateway. We accept all major credit and debit cards. By providing your payment information, you authorize us to charge the total booking amount.
Prices do not include gratuities, which are at the customer's discretion.
Currency conversion notice: All payments will be effected in Serbian currency – dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated on our website.
Our full refund policy is available at belgradeairlink.com/refund. In summary:
If a refund is due to a customer who has previously paid by card, in whole or in part and regardless of the reason, BelgradeAirLink issues refunds exclusively via the VISA, MasterCard/EC, Maestro, American Express, or DinaCard method used for the original transaction — meaning the bank will process the refund back to the same card account upon our request.
If you have a complaint regarding a payment, a booking, or the service provided, please contact us at info@belgradeairlink.com or +381 65 319 7575, stating your booking number and a description of the issue. We will review your complaint and respond within 5 business days. Depending on the outcome, a complaint may result in a full or partial refund (processed as described in Section 5 above), a service credit, or another resolution agreed with you.
For airport pickup services, we track incoming flights using publicly available flight data. If your flight is delayed, your driver will wait at no additional charge for up to 60 minutes after the actual landing time.
If the delay exceeds 60 minutes, we will make reasonable efforts to accommodate you. In exceptional circumstances where the driver cannot wait, we will attempt to contact you and arrange an alternative.
Passengers are responsible for:
Passengers must not engage in behavior that endangers the driver or other passengers. The driver reserves the right to terminate the journey in cases of abusive or unsafe behavior without refund.
Our standard vehicle is a Tesla Model 3 with a maximum capacity of 4 passengers and 3 standard suitcases. Bookings exceeding this capacity must be arranged separately by contacting us directly.
BelgradeAirLink will not be liable for:
Our maximum liability to any customer shall not exceed the amount paid for the booking in question.
BelgradeAirLink is committed to protecting the privacy of all our customers. We collect only the basic data necessary for processing your booking and communicating with you, in accordance with good business practice and in order to provide a quality service. Customers may opt out of marketing communications at any time by contacting us. All customer data is kept strictly confidential and is accessible only to staff who require it to perform their duties. All BelgradeAirLink staff and business partners are responsible for upholding these privacy principles.
We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing.
When entering your card details, confidential information is transmitted over the public network in protected (encrypted) form using the SSL protocol and PKI system, currently the most advanced cryptographic technology available.
The security of your payment data is guaranteed by our card processor, Banca Intesa ad Beograd — the entire payment process takes place on the bank's own secure pages. At no point are your card details accessible to BelgradeAirLink's systems.
These Terms of Use are governed by the laws of the Republic of Serbia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Belgrade, Serbia.
We reserve the right to update these Terms of Use at any time. The current version will always be available at belgradeairlink.com/terms. Continued use of our services after changes constitutes acceptance of the new terms.
Legal entity: Đorđe Buleski PR Taxi Prevoz
Address: Hadži Melentijeva 23, Belgrade, Serbia
Activity: Taxi transport services (activity code 49.32)
Company registration number (MB): 65662493
Tax ID (PIB): 111785703
Website: belgradeairlink.com
Phone: +381 65 319 7575
Email: info@belgradeairlink.com
Đorđe Buleski PR Taxi Prevoz is not registered for VAT. All prices are final and inclusive of all applicable taxes.
📧 info@belgradeairlink.com
📞 +381 65 319 7575
📍 Hadži Melentijeva 23, Belgrade, Serbia
Operator usluge: Đorđe Buleski PR Taxi Prevoz
Adresa: Hadži Melentijeva 23, Beograd, Srbija
PIB: 111785703 · Telefon: +381 65 319 7575
Email: info@belgradeairlink.com
Pristupanjem ili korišćenjem veb sajta BelgradeAirLink (belgradeairlink.com) ili rezervacijom putem naše platforme, saglasni ste da budete obavezani ovim Uslovima korišćenja. Ukoliko se ne slažete sa bilo kojim delom ovih uslova, ne smete koristiti naše usluge.
Ovi uslovi se primenjuju na sve posetioce, korisnike i klijente BelgradeAirLink servisa.
BelgradeAirLink pruža profesionalne usluge aerodromskog transfera u Beogradu i okolini, uključujući:
Sve usluge obavlja licencirani i registrovani taksi operater u Beogradu, Republika Srbija. Sve cene su izražene u valuti transakcije – srpski dinar (RSD).
Rezervacija se smatra potvrđenom tek nakon što je primljena uplata u celosti i klijentu je poslata potvrda na navedenu email adresu.
Podnošenjem rezervacije potvrđujete da su sve dostavljene informacije (ime, kontakt podaci, broj leta, vreme preuzimanja) tačne. BelgradeAirLink ne snosi odgovornost za neuspešna preuzimanja nastala zbog netačnih informacija.
Zadržavamo pravo da odbijemo ili otkažemo rezervacije prema sopstvenom nahođenju, u kom slučaju će biti izvršen pun povrat sredstava.
Sve cene su prikazane u srpskim dinarima (RSD) sa prikazanom okvirnom vrednošću u evrima (€) kao referencom. Cene su fiksne u trenutku rezervacije i neće se menjati nakon potvrde.
Plaćanje se vrši sigurno putem Banca Intesa NestPay platne kapije. Prihvatamo sve glavne kreditne i debitne kartice. Dostavljanjem podataka o plaćanju ovlašćujete nas da naplatimo ukupan iznos rezervacije.
Cene ne uključuju napojnice, koje su na diskreciji klijenta.
Izjava o konverziji: Sva plaćanja biće izvršena u lokalnoj valuti Republike Srbije – dinar (RSD). Za informativni prikaz cena u drugim valutama koristi se srednji kurs Narodne Banke Srbije. Iznos za koji će biti zadužena Vaša platna kartica biće izražen u Vašoj lokalnoj valuti kroz konverziju u istu po kursu koji koriste kartičarske organizacije, a koji nama u trenutku transakcije ne može biti poznat. Kao rezultat ove konverzije postoji mogućnost neznatne razlike od originalne cene navedene na našem sajtu.
Naša kompletna politika povrata sredstava dostupna je na belgradeairlink.com/refund. Ukratko:
U slučaju vraćanja usluge i povraćaja sredstava klijentu koji je prethodno platio nekom od platnih kartica, delimično ili u celosti, a bez obzira na razlog vraćanja, BelgradeAirLink je u obavezi da povraćaj vrši isključivo preko VISA, EC/MC, Maestro, Amex i DinaCard metoda plaćanja, što znači da će banka na naš zahtev obaviti povraćaj sredstava na račun korisnika kartice.
Ukoliko imate reklamaciju u vezi sa plaćanjem, rezervacijom ili pruženom uslugom, kontaktirajte nas na info@belgradeairlink.com ili +381 65 319 7575, navodeći broj rezervacije i opis problema. Vašu reklamaciju ćemo razmotriti i odgovoriti u roku od 5 radnih dana. U zavisnosti od ishoda, reklamacija može rezultovati punim ili delimičnim povraćajem sredstava (na način opisan u tački 5 iznad), kreditom za buduću uslugu, ili drugim rešenjem dogovorenim sa vama.
Za usluge preuzimanja na aerodromu, pratimo dolazeće letove koristeći javno dostupne podatke o letovima. Ukoliko vaš let kasni, vozač će čekati bez dodatne naknade do 60 minuta od stvarnog vremena sletanja.
Ukoliko kašnjenje prelazi 60 minuta, uložićemo razumne napore da vam izađemo u susret. U izuzetnim okolnostima kada vozač ne može da čeka, pokušaćemo da vas kontaktiramo i dogovorimo alternativu.
Putnici su odgovorni za:
Putnici ne smeju da se ponašaju na način koji ugrožava vozača ili ostale putnike. Vozač zadržava pravo da prekine vožnju u slučajevima zlostavljanja ili nesigurnog ponašanja bez povrata sredstava.
Naše standardno vozilo je Tesla Model 3 sa maksimalnim kapacitetom od 4 putnika i 3 standardna kofera. Rezervacije koje prelaze ovaj kapacitet moraju se dogovoriti posebno kontaktiranjem nas direktno.
BelgradeAirLink neće biti odgovoran za:
Naša maksimalna odgovornost prema bilo kom klijentu neće prelaziti iznos plaćen za predmetnu rezervaciju.
U ime BelgradeAirLink obavezujemo se da ćemo čuvati privatnost svih naših kupaca. Prikupljamo samo neophodne, osnovne podatke o kupcima/korisnicima i podatke neophodne za poslovanje i informisanje korisnika u skladu sa dobrim poslovnim običajima i u cilju pružanja kvalitetne usluge. Dajemo kupcima mogućnost izbora uključujući mogućnost odluke da li žele ili ne da se izbrišu sa mailing lista koje se koriste za marketinške kampanje. Svi podaci o korisnicima/kupcima se strogo čuvaju i dostupni su samo zaposlenima kojima su ti podaci nužni za obavljanje posla. Svi zaposleni BelgradeAirLink (i poslovni partneri) odgovorni su za poštovanje načela zaštite privatnosti.
Prikupljamo i obrađujemo lične podatke u skladu sa našom Politikom privatnosti. Korišćenjem naših usluga pristajete na takvu obradu.
Prilikom unošenja podataka o platnoj kartici, poverljive informacije se prenose putem javne mreže u zaštićenoj (kriptovanoj) formi upotrebom SSL protokola i PKI sistema, kao trenutno najsavremenije kriptografske tehnologije.
Sigurnost podataka prilikom kupovine garantuje procesor platnih kartica, Banca Intesa ad Beograd, pa se tako kompletan proces naplate obavlja na stranicama banke. Ni jednog trenutka podaci o platnoj kartici nisu dostupni našem sistemu.
Ovi Uslovi korišćenja regulisani su zakonima Republike Srbije. Svi sporovi podležu isključivoj nadležnosti sudova u Beogradu, Srbija.
Zadržavamo pravo da u bilo kom trenutku ažuriramo ove Uslove korišćenja. Aktuelna verzija uvek će biti dostupna na belgradeairlink.com/terms. Nastavak korišćenja naših usluga nakon izmena predstavlja prihvatanje novih uslova.
Pravni subjekt: Đorđe Buleski PR Taxi Prevoz
Adresa: Hadži Melentijeva 23, Beograd, Srbija
Delatnost: Taksi prevoz putnika (šifra delatnosti 49.32)
Matični broj (MB): 65662493
PIB: 111785703
Web adresa: belgradeairlink.com
Telefon: +381 65 319 7575
Email: info@belgradeairlink.com
Đorđe Buleski PR Taxi Prevoz nije u sistemu PDV-a. Sve cene su konačne i uključuju sve primenjive poreze.
📧 info@belgradeairlink.com
📞 +381 65 319 7575
📍 Hadži Melentijeva 23, Beograd, Srbija